In accordance with Legislative Decree 22 May 1999, n.185 (contracts concluded at a distance), the goods travel at the risk of the recipient, so UNIKEY S.R.L. is not responsible for any theft and/or damage and/or total or partial shortage. The risk of damage or loss of the product passes to the recipient at the time of shipment of the goods (delivery of the package to the Courier in charge of subsequent delivery to the Customer). Goods are shipped insured only if expressly requested by the Customer, obviously with a surcharge related to the service. It is important that the Customer, upon receipt of the goods, verify that:The number of packages delivered corresponds to that indicated in the fiscal document that accompanies them;The goods correspond to what is actually indicated in the fiscal document;The packaging is intact, not damaged or wet or otherwise altered or tampered with, even in the materials / seals of closure. Any damage or mismatch in the number of packages, as well as any delays in delivery, must be immediately contested to the Courier who makes the delivery, by putting the words “withdrawal with reserve for lack and/or damage of No. … packages” on the appropriate fiscal document and reported to UNIKEY S.R.L., within seven calendar days. Although the packaging is intact, the goods must be checked within seven calendar days of receipt. For each statement, the Client assumes full responsibility. Once the Courier’s document has been signed, the Customer may not object to any dispute about the external characteristics of what was delivered to him and the number of packages received.